Privacy Policy

1. Introduction

Welcome to DispatchIQ. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Location Data: includes real-time geographic location of drivers while on active shifts for tracking and dispatch purposes.
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• Device Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide the logistics and dispatch services you have requested.
• To manage your account and subscription.
• To enable real-time tracking of loads and deliveries.
• To improve our website, products/services, marketing or customer relationships.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via our Support page.